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Returns

Return Policy:

While we hope you love everything you purchase from us, we know sometimes an item just doesn't work out! Since you are our top priority, we are happy to issue a refund or Mathilda Jean credit if you return your item within 14 days of receipt. Returned items must be unworn, free of odor and have the tags still attached. To initiate a return, please email mathildajeanthreads@gmail.com

We will then reply to you with a Return Authorization Form. Please do not send back an item without first being sent the Return Authorization Form. We will not be able to process your return without it and we will need this form to be included with the return package as well. Customer is responsible for all return shipping charges unless item is damaged.

Exceptions to our Return Policy- Final Sale items and Mystery Item Sales. Also all Beauty and Makeup / Fragrance/Candy/ Intimate Apparel/ Clearance Items and Sale Items ending in.99/Gift Cards may not be returned.

Please be sure to review Wash and Dry Instructions on Clothing.

Thank you for supporting our small family business!